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After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Accent Chair was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Accent Chair are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
This Luxury Accent Chair definitely is on my list of favorite things! The color is real nice! The Luxury Accent Chair is perfect! This is the best Luxury Accent Chair that I bought online! Highly recommend.
Weight Capacity: 0lb. Product Care: W-Water based cleaner Swivel: No Removable Cushions: Yes Frame Material: Metal
I ordered a Luxury Accent Chair and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I love love this product. This is a wonderful Luxury Accent Chair. True to its size, comfortable, very happy. I got this for my 24 year old daughter for work. She loves it! She ordered two more in different colors.